Refund and cancellation policy

Last updated 9 November 2026

What you buy

A Purffle Wealth plan is access to desktop software for a fixed time. In ₹ you pay once, through Cashfree, for one month or one year; it doesn’t renew by itself and there is no mandate or saved card. In US$ it is a monthly Gumroad subscription. Nothing physical is shipped: your plan is on your account as soon as the payment is confirmed, usually within a few minutes, and the app picks it up the next time it checks in. Starter costs ₹0 and needs no payment.

Ending a plan

• ₹ plans (Cashfree): there is nothing to cancel. Each payment covers one month or one year, and nothing more is charged unless you pay again. To keep your plan, press Extend on your account page; the new period starts when the current one ends.
• US$ plans (Gumroad): cancel from your Gumroad library or the link in your receipt.
• When the time you paid for ends, the app moves to Starter. Your data on your computer is never deleted.

Refunds

• First payment: if the app isn’t right for you, write to us within 7 days of your first payment for a plan and we refund it in full.
• Charged twice for the same order, or charged when the payment failed: we refund the extra charge in full.
• Extensions: a later payment to extend a plan isn’t refunded once its period has started. A yearly payment reported within 7 days of paying is refunded in full. A US$ renewal reported within 7 days is refunded the same way.
• A refunded payment no longer gives its plan.
• Approved ₹ refunds go back to the same UPI account, card or bank account through Cashfree within 5 to 7 working days. US$ refunds are made through Gumroad.

To ask for a refund, write to support@purffle.com from your account email with the date and amount of the payment.

Failed payments

If a payment fails or you close the payment page, nothing is charged and nothing changes on your account. If money left your account but the payment shows as failed, your bank or Cashfree returns it automatically, usually within 5 to 7 working days; write to us if it doesn’t.