PurffleGrab is made by Chaman Raj Ragu, trading as Purffle. The Free plan lets everyone use PurffleGrab before buying.
Cancellation
Passes are paid once and never renew, so there is nothing to cancel: a pass simply ends when its days are used up, and the account returns to Free.
7-day money-back
If you are not happy with a pass, email support@purffle.com within 7 days of paying, from the email on the order, with the order reference from your receipt. We refund the full amount — no questions asked.
After 7 days, payments are refunded only when:
- a payment was taken twice by mistake for the same purchase;
- a payment went through but did not give you the pass, and we could not fix it;
- the law requires it.
A rupee payment made with a card from outside India is refunded automatically (see the Terms).
Passes bought in US dollars on Gumroad are refunded the same way: email us, and we refund the sale on Gumroad.
Approved refunds go back to the original payment method within 5 to 7 working days. A refunded pass's days, and any referral bonus it earned, are removed from the account.