PurffleGrab is made by Chaman Raj Ragu, trading as Purffle, Chennai, Tamil Nadu, India. We collect as little as we can.
Your account
PurffleGrab needs a free account: your email address, with no password. We do not collect analytics or telemetry from the app.
What we keep
| Data | Why |
|---|---|
| Email address | It is your account; we send sign-in codes and receipts to it. |
| How many downloads the account has finished this calendar month: a number and a random id for each download, never what was downloaded | To give Free accounts their 67 downloads a month on every computer. Ids from past months are deleted when a new month starts. |
| Computers signed in: a random id the app makes, the computer's name, when it was added and last checked in | To allow Pro on up to 3 computers and let you remove one. |
| Orders: pass, amount, currency, date, Cashfree or Gumroad order reference, and for gifts the recipient's email, your name and message | To give you the pass, send receipts, handle refunds and keep the records the law requires. |
| Invite code, and who invited you | For referral bonuses. |
We never receive or store your card, UPI or bank details: you pay on Cashfree's page, and Cashfree tells us only whether the payment succeeded and the country of the card. Cashfree asks for your phone number to protect payments; we pass it to Cashfree and do not keep it. Cashfree's own privacy policy covers what it does with payment data.
Payments in US dollars are made on Gumroad's page instead. Gumroad tells us the email, pass, amount and whether the payment succeeded or was refunded; Gumroad's own privacy policy covers what it does with payment data.
What the app sends us
When signed in, the app sends its licence and the computer's name to our server about every 6 hours to keep your plan up to date, and, on the Free plan, a random id for each finished download so it counts once toward your month. It never sends what you download, links, titles or files.
We email you only about your account: sign-in codes, receipts, gifts, referral bonuses and refunds. No newsletters or marketing.
Where it is kept
On our server hosted in India. Unpaid checkouts are deleted after 7 days and sign-in codes after a day. Order records are kept as long as the law requires.
Your rights
Email support@purffle.com from your account's address to get a copy of your data or to have your account deleted. We do it within 30 days, apart from payment records the law makes us keep.
Grievance officer
For privacy questions, requests or complaints, email our grievance officer, Chaman Raj Ragu, at support@purffle.com. We reply within 30 days.